mkdn1989
Active Level 4
Videos downlaoded in my A51 from internet goes under an older date, eg if I download a video from a website, that video appears under the date on which it was uploaded (or a nearby date) to the website. Informed Samsung about this and they replied: "this is not an issue, this is a concept".๐Ÿคฏ

Does anybody experience this?๐Ÿค”๐Ÿค”๐Ÿค”
6 Comments
yashchaplot
Active Level 8
yes,its was right, because gallery arrange its view by date and time. so,its not any bug...
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phone was bought a month before, phone arranged its view like this..how?๐Ÿ˜’
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because, bro the file u download or receive from other ,if the file have its data then it shows its upload or create date not today or downloading date,,,either ur device was new or old...
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mkdn1989
Active Level 4
My friend downloaded a video from the same link but a different handset from which I downloaded. for him it shows todays date and for me 2016..how?
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Samsung_Support3
Moderator
Moderator

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Supportv

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had registered concern in Samsung Members Application along with error report and video of the issue on 24 Sep 2020. sorry to say despite of several responses from Samsung Customer Support the issue still persist๐Ÿ˜ž
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