Original topic:

A51 april 1, 2021 update causes connections problem

(Topic created on: 05-05-2021 04:27 PM)
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Abdellahelb
Beginner Level 2
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Galaxy A

New april 1, 2021 update is causing my phone to restart connections every now and then randomly (+3 times a day)

It's like the phone activates airplane mode by itself without actually activating it. So all connections (wifi/bluetooth...) Get turned off

 

2 Comments
Malkits
Active Level 8
Galaxy A
not any problems good working all i m using a51
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Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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