Original topic:

A51 September update issue

(Topic created on: 10-13-2021 09:53 PM)
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T_Kutub
Beginner Level 4
Options
Galaxy A
The phone's performance has become horrible. The speaker's not working, phone gets restarted often and lag delay has increased a lot. This is causing a serious inconvenience. I urge Samsung to rectify this issue at the earliest without having to face any online public bashing.
2 Comments
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support 

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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/  

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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