cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
search icon

Original topic:

A51 AFTER UPDATED 12 OCT.2021

(Topic created on: 10-13-2021 10:06 PM)
193 Views
BDSHARMA
Beginner Level 4
Options

‎10-13-2021 10:06 PM in 

Galaxy A
I m facing following issues after october update:

Hanging restart problem
I can't receive and make call
 Sound problem
 I can't play videos
 The phone speaker and microphone are not working... 
 Plzzzzz help as soon as possible....Plzzz I request u plzzz help
2 Comments
Harisaif
Active Level 7
Options

‎10-13-2021 10:20 PM (Last edited ‎10-13-2021 10:20 PM ) in 

Galaxy A
Backup ur important files and do a factory reset.. it might help you
cs-member13
Expert Level 4
Options

‎10-17-2021 04:18 PM in 

Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support 

0 Likes