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Original topic:

A51 5g

(Topic created on: 05-07-2023 10:51 AM)
Active Level 1
Galaxy A
Hi. My galaxy a51 5g is not updating system software saying 'there's no information about this update.How can l fix this?
1 Comment
Galaxy A

Hi tynaxe

Thank you for reaching out to us.  

Try updating your device using Smart switch

Download Smart Switch

You’re going to need a copy of Smart Switch installed on your computer and your mobile device. Using Smart Switch’s computer version, update your device with the latest software.

Software update via Smart Switch

Step 1. Connect your device to your computer using the USB cable provided with your device, and then open Smart Switch on your computer.

Step 2. If a software update is available, Smart Switch might automatically prompt you to update the software or will display an option to update.

Step 3. Click Update and use the on-screen prompts to download the necessary files.

Step 4. Click OK to proceed. Your device may turn off and on a few times during the update process. When the update is complete, the device returns to the Home screen.

Note: Don't disconnect the USB cable or use your device until the update is complete.