A50s update with Android 10 UI2

[Ashim]

After Android 10 with UI2 update galaxy A50s face lots of problem.

Phone heating and autometic restart problem. i have not any others Application only mobile provide Apps.

i try safe mode but issue is same and try reset setting, issue is same.

i can not use my mobile. i can not touch my mobile after calling 10 mints. feel very hot in desplay.

please help.

[sayanm50]

ghanta

[ADSoomeet]

Thanks for your kind response @sayanm50

[ŞONU]

same here

[Samsung_Support1]

Hi there,

In order to examine the issue occurring in your device, kindly send device separate log file for separate  issue within 15 minutes of issue occurrence along with the exact issue details using Samsung Member Application i.e. Samsung Member Application > click on + icon > send feedback > error report > collect log files > attach.

Regards,
Team Samsung Members