Original topic:

A50s suddenly Display color Problem

(Topic created on: 09-28-2020 07:45 PM)
837 Views
śĀïM
Active Level 9
Options
Galaxy A

image


image

#A50S
8 Comments
veer
Expert Level 5
Galaxy A
visit service center bro
0 Likes
Ehsank
Expert Level 5
Galaxy A
only one way to resolve change your display
0 Likes
Vicky_A52
Expert Level 5
Galaxy A
ss brother go to nearby service center
0 Likes
Galaxy A
Display has gone totally. Visit customer service
0 Likes
shayan57
Active Level 1
Galaxy A
display burnt. Have to Change it.
0 Likes
Anonymous
Not applicable
Galaxy A
this is not display burn in bro ..this issue is called as display bleed in issue ...and for both of the case only solution is to change the display 😎👍
0 Likes
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve the issue kindly follow the given below steps:-


1. Display brightness level:- Kindly set the device display brightness in auto mode (If available).
Steps to adjust brightness in auto mode: Swipe down on the home screen to open notification panel>Turn on Auto brightness. 


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

0 Likes
iwinbarath
Active Level 7
Galaxy A
pixel burning problem
0 Likes