Original topic:

A50s restarting on its own

(Topic created on: 07-12-2020 10:25 PM)
122 Views
Samsung_Cqv23Rv
Active Level 1
Options
Galaxy A
My Samsung A50S restarts on own.. a lot of time. Even when I'm not using my phone. Can you suggest me some way to solve this issue without doing factory reset or deleting any app (because I'm already using minimal apps). 
5 Comments
v3nom
Active Level 8
Galaxy A
Hello,
Kindly follow the below mentioned step to improve the performance of the device

Check Auto Restart should be Off: Setting> General management >Reset>Auto restart off.



For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > send feedback > error report/ask questions).

Thank you.
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Galaxy A
auto restart is already off..
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link : https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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NivedPK
Active Level 3
Galaxy A
seriously physically checking ? many users are reporting the same issue. My Samung A50 is also having the same issue. it's irritating
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Samsung_cTEe85l
Beginner Level 4
Galaxy A
I'm having the same problem as well...after the android 10 update...if anybody has found a soln please share..
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