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Active Level 1
My a50s with normal usage heats a lot,especially the camera side please help me with a proper solution.
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Active Level 1
i also face this problem. use camera for sometime then it became so hot.
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Active Level 1
yes it is true
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Active Level 3
1. Go to Settings< Device care< Battery< Battery usage.
2. See which apps consume more battery, especially in the background. Uninstall or put those app to 'sleep when not in use'.
3. Try uninstalling unused apps and games.
4. Even after this if the device heats up then try factory reset.
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Active Level 4
Same here...
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Active Level 1
please share this to samsung official so that they find a solution for it
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Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Follow the given link resolve overheating issue:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

If issue still persist or for further assistance, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)


Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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