Original topic:

A50s hanging

(Topic created on: 09-19-2021 11:53 PM)
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AjaySuresh
Active Level 6
Options
Galaxy A
I have a Galaxy A50s and it is horribly slow. I've tried resetting a couple of times. It works fine for a few days then it becomes slow again. It also kills the background apps most of the time. Does anyone have the same issue? Does anyone have a solution?
5 Comments
AjaySuresh
Active Level 6
Galaxy A
just tried it, didn't work. appreciate your help though. thank you!
Galaxy A
Oh no i think it got software bug can you backup data and try a factory reset
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AjaySuresh
Active Level 6
Galaxy A
I've reset 3 times in this month
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CS_member7
Active Level 6
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards, 
Samsung Customer Support

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