Original topic:

A50s freeze auto restart

(Topic created on: 06-23-2021 11:59 AM)
233 Views
24bleak
Active Level 3
Options
Galaxy A
After last update my phone frequently freeze & restart itself.  So how can fix this issue can anyone tell
In next update this issue will solve or this is hardware issue??
8 Comments
SrajTech
Expert Level 5
Galaxy A
Today only it has received an update
If after updating issue still persists then factory reset your phone, and then also if it persists, visit service center
0 Likes
24bleak
Active Level 3
Galaxy A
Several times I did factory reset but nothing works.
0 Likes
SrajTech
Expert Level 5
Galaxy A
Visit service center
0 Likes
Anonymous
Not applicable
Galaxy A
I guess your mother board is fried. At least it is what will be said by the service center guys, unfortunately.
0 Likes
24bleak
Active Level 3
Galaxy A
Opsss
0 Likes
Anonymous
Not applicable
Galaxy A
If they say so, give it to a local service shop. And while it's working, backup your data as soon as possible.
0 Likes
dharmesh8646
Active Level 1
Galaxy A
Same problem
0 Likes
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes