Dear Samsung Member,
Greetings from Samsung Customer Support!
To enhance the device performance kindly follow the below mentioned steps:
1) Check space availability: Keep at least ''minimum 20% internal memory free''
Settings > Device Care > Storage.
2) Check internal memory space: To improve the performance RAM of the device should be free. So, clear the RAM memory once in a day.
Settings > Device care > Memory.
Kindly visit the given link for the complete steps and be assured it should resolve your issue:
If the issue still persists kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file.
Thank you for writing to Samsung.
Samsung Customer Support