Original topic:

A50s auto restart issue

(Topic created on: 08-16-2021 02:02 PM)
155 Views
SrajTech
Expert Level 5
Options
Galaxy A
I am facing auto restart issue since last night. 
Can anyone share his/her experience after getting the motherboard replaced or any other solution 
9 Comments
Deepakj
Active Level 9
Galaxy A
Check your device battery in service center sometime battery cause this issue
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rahul11111
Active Level 1
Galaxy A
It's software update issue.
0 Likes
Galaxy A
Are you on june security patch update ?
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SrajTech
Expert Level 5
Galaxy A
A50S got may security patch as latest update
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Sakthi46
Active Level 1
Galaxy A
its totally software update issue .....
same problem with my A50 after updating july security patch ....
don't go to service center they will charge 8k to 9k for motherbord
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abbishek091
Active Level 6
Galaxy A
I have also been facing and seeing automatically force restart in my front of my eye in this morning.
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Shadow_snape
Beginner Level 4
Galaxy A
I'm facing the same issue since last 2 months
Went to service center but problem remains same..
0 Likes
Galaxy A
I am also facing it after the software update since I installed it and also heating
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards, 
Samsung Customer Support

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