A50S restart issue

[Anonymous]

Hi members

Is anyody facing this issue of restarting of A50S every 3 days.

First it gets hanged.....then screen freezes and then restarts.

If yes please comment below

[hadu777]

go to recovery mode just wipe data

[Anonymous]

this issue happens for two reason 

1 overheating 

2 sim card network 

even i faced this same issue some time 

make sure that your phones do not overheats  

and check the sim card properly inserted or not 

[Anonymous]

furthermore it can happen with software also but its very limited chance of having that but yes it might happen 

[Anonymous]

resetting does not help that much wipe the cache partition does help if you reset the preloaded apps will come. back again 

[Anonymous]

be warned before you reset  

[Anonymous]

i will reset it in sometime...i have done wipe cache

[a50s_iPhone13user]

a50s is facing many problems like heating, lagging, hanging, battery draining fast, camera degradation Samsung should solve these problems through software update but I don't think that they will solve

[Anonymous]

yes after android 10 battery draining and hanging has increased

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "auto restart" issue please follow below given steps:

>>>Go to Settings > General management > Reset > Turn off auto start.

To resolve the issue of "Device hanging issue" Please follow given steps:

1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Anonymous]

i have done all of the above and error report is also given 5 times for he same. also i have emailed bug report to memberindia@samsung.com