Original topic:

A50

(Topic created on: 03-27-2021 08:22 PM)
174 Views
KISHOREABHI
Active Level 5
Options
Galaxy A
After Android 11 update My device facing some issues
Like 
CHARGING is ridiculously slow i tried both fast charging option on and off,on both setting it is ridiculously slow...

Sometimes if we oppen 3-4 apps on back ground(simple apps like whats app, youtube,jio savan...)the phone get heat up om yhe camera side's and upper screen



Is there any solutions please give me
8 Comments
GizmoRam
Active Level 6
Galaxy A
Try wiping cache partion for you device

Follow these steps to get resolved,

1- Switch of your device

2- Connect you phone via cable to pc/laptop

3- Turn in device holding power button and volume down button, when the Samsung logo appears let go of the buttons

4- A page will open

5- Navigate using volume buttons and select wipe cache partion , use power button to select after done , select reboot now

5- Check if issue is solved!


Accept me as solution by clicking on 3 dots on my comment if I have given you right solution
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Anonymous
Not applicable
Galaxy A
Plug the adapter switch on the plug and then connect your device
This works for me😁
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Anonymous
Not applicable
Galaxy A
If you don't understand then all I meant is that switch on the plug in which you have connected the adapter before you connect the device to the charger😅
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KISHOREABHI
Active Level 5
Galaxy A
wow amazing jokes,,,
did you giving tution for the kind of jokes
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Ehsank
Expert Level 5
Galaxy A
You can perform these below steps one by one and observe

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)
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Ehsank
Expert Level 5
Galaxy A
And for charging issues check with other cable
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KISHOREABHI
Active Level 5
Galaxy A
ok
Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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