A50

[AKgj]

Got the android 10 update this morning. I would like to ask that should I factory reset my smartphone? I think charging is bit slow, battery backup decreased a bit. Overall performance is top notch. 

[YashAgarwal]

Do update then you can do reset

[AKgj]

i did update the phone

[Š]

If it is small decrease wait one day.
If it doesn't change do a factory reset.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "charging" issue kindly follow the given below steps:

1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
Note :-To exit safe mode restart the device .

2)Check charger functionality:-Request you to check the charger functionality with a different device or try to charge the same device with a different charger.

3)Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

For battery issue kindly follow the link below:
http://www.samsung.com/in/support/skp/faq/1101689

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support