sonu10jrkerala
Beginner Level 4
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02-10-2020 09:55 PM in
Galaxy A
Dear Samsung my new A50 (7days old) my right thumb is not registering on fingerprint and it was some time is not working but other brands in display fingerprint is very fast and accuracy please fix the problem with a update and face lock will be slow please fix with a update by a big samsung fan😘😘😘😘😘😘
4 Comments
riceandahalf
Beginner Level 2
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02-11-2020 12:54 AM in
Galaxy A
maybe reset fingerprint or add other fingers
riceandahalf
Beginner Level 2
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02-11-2020 12:54 AM in
Galaxy A
my a50 works fine
gsilverveilb
Active Level 6
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02-11-2020 07:35 AM in
Galaxy A
If it's really not working then visit the service center so they could check your phone. I highly doubt an update would fix that if the unit itself is the problem.
Samsung_special ist
Community Manager
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02-11-2020 03:32 PM in
Galaxy AHello,
We are sorry to hear about the issue you are facing with the fingerprint, we advice you
to visit the nearest service center with them to be checked by our team.
www.samsung.com/sa/support/servicelocation/.
Thank you