Active Level 4
A50 lots of busg screen filkring problem and battery darin issue other country already August security patch update providing but Indian version june security update indian developer not working in A50 device And worst update providing a50 device please my stable update provided Samsung A50 phone is 2019 worlds most popular smartphone world wide And enterprise model device


Active Level 3
facing same problem....screen freeze and then restart....plz fix it....
Active Level 7

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve "display" issue kindly follow the given below step:

>> Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


To resolve "battery drainage" kindly follow the given link: http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with the Video or Screen-shots. This will help us to further investigate and resolve your concern.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support