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Beginner Level 2

Not sure what changed, but I now have slow charging issue with Galaxy A50 phone. Doesn't matter what charger or cable I use. Apparently I'm not the only one with this problem. This is my first Samsung Galaxy phone, and, if this is what I have to deal with,  it will most definitely be my last.

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Slow charging all the time, or occasionally?

If occasionally, then restart the phone when you notice slow charging speed.
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Active Level 7
meri to battery e nhi chlti
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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