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07-06-2020 02:02 AM in
Galaxy ANot sure what changed, but I now have slow charging issue with Galaxy A50 phone. Doesn't matter what charger or cable I use. Apparently I'm not the only one with this problem. This is my first Samsung Galaxy phone, and, if this is what I have to deal with, it will most definitely be my last.
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07-06-2020 05:26 AM in
Galaxy AIf occasionally, then restart the phone when you notice slow charging speed.
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07-06-2020 02:28 PM in
Galaxy A- Mark as New
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07-08-2020 05:23 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.
Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support