A50 security-related issue

[Gurmeet1]

Today i start my phone and after full charge with phone off.it don't show any lockscreen it say phone starting and after that i immediately open app from home screen without any lock screen.I request samsung to immediately solve this issue.

[Div001]

What kind of lock do you have ? Pin / pattern ?....
Its strange never faced this issue with pattern lock

[Gurmeet1]

Pattern

[Div001]

Okay try reset settings and see..if problem is still there then backup data and reset whole phone it should be solved

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/uk/support/mobile-devices/howdo-i-perform-a-settings-reset-on-my-samsung-gal...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support