thasneem
Beginner Level 3
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Galaxy A
After the latest update of SM-A505F, I found that anyone could access my mobile hotspot and WiFi and all the buttons and detailes WITHOUT UNLOCKING my phone. They can simply launch the camera or phone shortcuts and tap the status bar for the details.
Please, solve this issue ASAP.

1 Comment
Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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