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It might be a Software Crash. I would Suggest you to head towards the Service Center They will help you
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Active Level 7
same problem happened with one of my friend. update includes full of bugs. dont update immediately. just wait and read some reviews than try to update
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Active Level 2
yes brother I am suffering from this situation in Morning and I reset it from Samsung shop my data is lost and through Google I'd I backup the data
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Active Level 6

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We apologies for the inconvenience caused. As your phone has stuck on Samsung icon after update, so we request you to visit your nearest service center which you can locate by clicking on link given below:-
https://www.samsung.com/in/support/service-center/

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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