Original topic:

A50 mobile fingerprint option not accepting..

(Topic created on: 03-29-2020 09:36 AM)
141 Views
PrakashMalibiradar
Active Level 6
Options
Galaxy A
After 2.0 update fingerprint is not recognise..
Error is - fingerprint calibration needed ..😔
I did Reset my phone when this error is shows..
Plus resolve it🙏🙏

image


15 Comments
Farides
Active Level 3
Galaxy A

i don't understand you, no way to works, wait for solution by samsung or downgrade to android 9

0 Likes
Din35h
Active Level 3
Galaxy A
next what? switch off and try 😂
just kidding
Ramking
Active Level 5
Galaxy A
finger print register in safe mode
0 Likes
MOHAMEDASHAR
Active Level 7
Galaxy A
try to turn off force dark mode in developer option
0 Likes
JayDV
Active Level 2
Galaxy A
this is problem occurred after update.many device facing same.hope samsung provide new update.
0 Likes
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the wellbeing and safety of our employees which led to the delay in response.

Hope your issue is resolved. In case the issue still persists please follow the given below information.

 

As you have already tried the steps, we request you kindly visit service center once the lockdown is over. 

kindlay click on the link to check for the nearest service center :https://www.samsung.com/in/support/service-center/

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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