Highlighted
Active Level 5
A50 super steady mood was awesome.  But after may security update or last update my phone camera super steady video mood can't  perform like befor .
a50 user  let me tell your feedback in comment box.
2 Comments
Highlighted
Active Level 5
after May Security Patch Update i am Facing this Issues.
1.lagging Issue
2.heating Issue
3.camera is Bad exposed
4.Lite slowdown
5.battery drains fast
6.camera Quality downgrade
7.big bug in camera
Reply
Loading...
Highlighted
Active Level 6

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and perform following methods to resolve the Camera issue :

1) Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2) Check device in safe mode - Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode: Press and hold the Power key, when Power off icon appears>Press and hold the power off icon.
To Exit safe mode: Restart the device.

3) Reset the Device :- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset :- Settings>General Management>Reset

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Reply
Loading...