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04-09-2021 12:37 AM in
Galaxy ASince updating my A50 to Android 11 2 days ago, I'm having huge trouble using WhatsApp, Facebook and Instagram. The apps seem to lose connection, so no messages can be send or received. Rebooting solves the problem for about 10-15 minutes. It seems like the phone blockes some kind of internetconnection to these apps. (Email, websites etc do work)
I've cleared the app caches separately, all app caches by rebooting with power button + volume up, reset all app settings. Deleting Instagram and reinstalling didn't solve anything, so I didn't go through the trouble with doing that to WhatsApp, since that is unlikely to solve anything.
Right now I'd prefer to go back to the system pre-updating, but that seems a slippery slope as well.
I know these are third party apps, but it's clearly linked to the update from Samsung... And I'm not the only one it seems.
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04-09-2021 11:53 AM in
Galaxy A- Mark as New
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04-09-2021 12:56 PM in
Galaxy AEven after reset/clear data,cache/ reinstalling application it's not been working..
Everyone should leave a feedback to the samsung team by attaching a screenshot.
There is a need of bugs development in the next update.
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04-09-2021 04:22 PM in
Galaxy A- Mark as New
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04-12-2021 08:17 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-17-2021 09:33 AM in
Galaxy A- Mark as New
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05-24-2021 07:53 PM in
Galaxy ASame with me. just reported it to Samsung, they askey me to softreset my A50 (vol- & Powerbutton). This obviously worked, but for how long?
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05-31-2021 07:26 PM in
Galaxy A- Mark as New
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06-12-2021 04:10 PM in
Galaxy AI have the same issue since the update. Fb, WhatsApp and Google maps won't allow me to comment or select details on mobile data, but my Gmail is fine and I can update my Smart watch Apps!
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06-26-2021 11:13 PM in
Galaxy A