Original topic:

A50 high battery consumption

(Topic created on: 07-21-2020 02:58 PM)
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ItsNiraj
Active Level 5
Options
Galaxy A
Particularly 'Google' app in my phone consuming lot of battery, despite putting on sleep mode and everything. Is it just case with me or anyone else also facing the same issue. Please check and share. Thanks for your time.
9 Comments
Kumawat2003
Active Level 3
Galaxy A
yes i have same problem due to google play services
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Sharan_T
Active Level 3
Galaxy A
just disable the Google app... this is because your mic consumes battery 24x7 for voice assistance... so just disable that Google app alone
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ItsNiraj
Active Level 5
Galaxy A
I figured that out and disabled google voice assistant, also revoked microphone access permission. But no difference in battery usage.
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Sharan_T
Active Level 3
Galaxy A
I too faced the same issue in my A50 and I disabled it. now there is no problem
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papluTaplu
Active Level 7
Galaxy A
just disable Google app it may works
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ItsNiraj
Active Level 5
Galaxy A
Yes, disabling google app completely does work, but how is that a solution.
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papluTaplu
Active Level 7
Galaxy A
yeah its not a solution but a temporary trick to stop unusual battery drain. it is a bug by Samsung or Google but no one is interested to hear us thats why we are hopeless and use it
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ItsNiraj
Active Level 5
Galaxy A
I believe bug is from Samsung's end for this particular smartphone. As other Samsung phone running same google app have no such issue. Though with every security patch, I hope this will get resolved but nothing.
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cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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