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04-03-2019 05:48 AM in
Galaxy A- Mark as New
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06-18-2020 01:50 PM in
Galaxy AI too am facing this issue with my brand new a50s which heats up quite a bit while charging even if i disable the fast charging mode. Also, i am not using the phone while charging or have connected it to hotspot/wifi. It is mostly the upper half of the phone which is heating up so it seems it it the CPU getting heated and not the battery.
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03-05-2020 03:21 PM in
Galaxy A- Mark as New
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03-28-2020 03:57 PM in
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04-14-2020 12:24 PM in
Galaxy AI using samsung galaxy a50 and im my mobile i use internet and my phone is heating up how to fix this problem in urgent basis. This problem is coming after update my mobile in android 10 version
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04-16-2020 07:12 PM in
Galaxy A- Mark as New
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05-13-2020 04:40 PM in
Galaxy A- Mark as New
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06-09-2020 05:39 PM in
Galaxy Ai got same with my A50 and i Downgrade my mobile to android 9 and the same problem continues for me. i google for this problem and it says to change battery board but i am facing this issue after updating to android 10 with one ui 2 only can any one help me with this issue
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06-17-2020 12:37 AM in
Galaxy ABig heating issue. All the app is automatic closing. making the phone to restart for 2 min.
can't even take Bug logs. Screen freeze and touchscreen lag. camera issues are solved by resetting the setting. Please do something. This will be a serious trust issue compare to the cheap brands.
i have also send the bug report. Need more details contact me - rajdeepsingh.52@gmail.com
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09-06-2020 03:14 PM in
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09-19-2020 06:57 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Hope your issue got resolved if not then please be assured and to resolve "Overheating" issue please follow the below given step:-
> Close background running apps and uninstall the unnecessary apps.
For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support