Original topic:

A50 freezing and restarting automatically

(Topic created on: 07-28-2020 06:57 PM)
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subhasischatterjee
Active Level 3
Options
Galaxy A
My A50 is freezing for about 30sec and automatically restart 2...3 times a day.I tried safe mode, factory data reset.But no solution.Please help.But other than that the phone is ok...No heating or slow charging issues.
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12 Comments
beastsb
Active Level 4
Galaxy A
bugs in android 10 ui 2 ask samsung when they push bug fix update. before that flash your phone with odin method hope it will fix restart issue.
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We would like to inform you that as you have tried all the steps, we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link : https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Galaxy A
Are you from official Samsung team?
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