A50 fingerprint problem after august update

[Faizal009]

Getting this error while registering fingerprint after august update. Tried without screen protector and also done the hard reset but still facing the issue. Any solution for this?

[cack]

you can check after factory reset it may solve no any other options

[Faizal009]

already tried this thing

[Faizal009]

may be i've to wait for the next month update.

[Ehsank]

if you not yet done then try once
go to settings >apps>click on 3DOT at right corner >choose show system app >search for "biometric....." thrn option will appear click on it >storage >clear cache and data.
restart your device then try

[Ehsank]

and as i can see in the message it says register after removing tempered glass, so u can try once

[cack]

yes wait if it is happen after new update then you can wait

[veer]

if done all the thing not done go to service center reinstall software after your problem slove

[A34_5G]

its not a software glitch, cause i didnt find this type of problem. i have registered my fingerprint with tempered glass on the screen. maybe it happened to u because maybe u didnt update ur phone through smart switch and instead use mobile data or wifi. sometimes updating phone through wifi or mobile data bring software glitch.

[Faizal009]

nothing worked finally had to rollback to the July security patch.