PrakashMalibiradar
Active Level 6
Show charging information is not working...  when I turn on this after closed window or taken back it's turned off... why plz help me
image


image


6 Comments
ArkTech
Active Level 5
first connect charging cable and charg it
it's work during charging only....
Reply
Loading...
no brother it should be on all the time
see mine this us always enable
Reply
Loading...
ArkTech
Active Level 5
and please accept my solution by tapping on 3 dots and please support me 🤧
Reply
Loading...
Ehsank
did you download any battery related app?
Reply
Loading...
ArkTech
Active Level 5
sorry i thought you didn't see it while charging
but the problem its different !!! reset all settings once...
Reply
Loading...
cs-member13
Active Level 10

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve auto restart issue please follow below given steps:-

 

1. Check device in safe mode:- Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode:- Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
To exit safe mode restart the device.

 

2. Reset the device:- Before resetting, kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
How to reset:- Settings > General management > Reset.

 

If the issue still persist, kindly register your concern in Samsung Members app along with short video while phone is restarting and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Reply
Loading...