Active Level 6
My phone power saving mode automatically turning off..😔😔
In one day I continously did it on 3-4 times.. when it get off..
Plz anyone Tell me solution.

image


4 Comments
Active Level 6
turn off adaptive power saving
Reply
Loading...
👍
Reply
Loading...
Turn off adaptive power saving mode once and try again
Reply
Loading...
Active Level 9

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve the issue kindly follow the given below steps:-


1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

Reply
Loading...