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09-04-2020 05:37 PM in
Galaxy A- Mark as New
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09-04-2020 07:55 PM in
Galaxy Ait's work during charging only....
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09-04-2020 08:01 PM (Last edited 09-04-2020 08:01 PM ) in
Galaxy Asee mine this us always enable
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09-04-2020 07:56 PM in
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09-04-2020 08:07 PM in
Galaxy Abut the problem its different !!! reset all settings once...
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09-19-2020 06:35 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
To resolve auto restart issue please follow below given steps:-
1. Check device in safe mode:- Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode:- Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
To exit safe mode restart the device.
2. Reset the device:- Before resetting, kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
How to reset:- Settings > General management > Reset.
If the issue still persist, kindly register your concern in Samsung Members app along with short video while phone is restarting and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support