Original topic:

A50 charging problem

(Topic created on: 06-24-2020 10:37 PM)
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Rijanlove10
Active Level 2
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Galaxy A

Since few days my fast charging stop working and today it stop charging it connecting disconnecting again and again please help. I check my adapter it working totally fine with other phone.

5 Comments
Galaxy A
1st check ur charging port with the led flash of the other phones, i m also getting this problem in my phone, after that i find some short of dust in it, i remove it with the help of sui, now it is working fine,
Rijanlove10
Active Level 2
Galaxy A

when I connect my phone with laptop it start charging but when i use my samsung adapter it not charging. My adapter is working with other phone.

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Galaxy A
same my problen
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Galaxy A
problem
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Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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