Original topic:

A50 camera and over heat problem

(Topic created on: 03-27-2021 12:18 AM)
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Niharendu
Active Level 3
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Galaxy A
After one ui 3.1 update the camera is downgrated on galaxy A50,auto hdr not working properly, night mode is not working,the camera app become very laggi,front camera images come very soft and prosseing is not good ,also heating issu please solve this problems
2 Comments
Ehsank
Expert Level 5
Galaxy A
Try these steps as of now once and then send feedback as mentioned in last
1. open camera >Settings >reset settings
2. long press on camera icon >app info (ibutton) >storage >clear cache and data
3. You can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

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Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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