A50 android Q issue

[lalitkhokhar25]

After updating to one UI 2.0 today fast charging stopped working. It is taking 2 hours to get 50% charge.

Samsung released the update after so much delay and that too is broken and security patch is still 1 March.

Everything else is working fine- biometric and network no issue

[Arth1]

can't say

[RedIndianRobin]

I don't have this issue. In 20 minutes, I went from 13 percent to 40 percent. So fast charging is working fine for me.

[Beingvishal]

do you have Ac in your room where your phone charges

[RedIndianRobin]

Nope. AC is on a different room. My room is actually quite hot as I have my PC here as well.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

2. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support