PrabeshAdhikari
Active Level 8
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12-19-2020 12:53 PM in
Galaxy A
Slow charging and battery draining issues 😓
1 Comment
cs-member13
Expert Level 4
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12-21-2020 08:23 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support