A50 | Unable to update apps using WiFi after recent software update

[GKishore]

I'm unable to update my apps using WiFi on playstore after the December software update on my A50. Any resolution please? It just says waiting for download !

[lakshyagrover1997]

clear catche and data of play store and google play

[GKishore]

tried this already.. working for few apps and others doesn't update forever

[sam381994]

try rebooting the phone or reset it after taking backup

[GKishore]

sure will try as final option :(

[Samsung_Support4]

Hi there,

Please follow the below mentioned steps to resolve the issue:

> Perform the clear cache or data of the play store (setting>>application>>three dot>>show system application>>Google play store>>storage>>clear data).

> Perform the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).

> Check whether any other application already downloading or not.

> Check whether Internet is working properly or not.

For further assistance, register your concern in the Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members