Original topic:

A50 July security patch update Review & Complaints

(Topic created on: 08-14-2020 06:09 PM)
318 Views
Vinoth_DP
Active Level 6
Options
Galaxy A
Dear Samsung,

 The July Security patch Samsung Galaxy A50 was released on 05-Aug-2020.
 After installing the update we face some issues on the device.I mention the complaints below:

1. Wifi network connectivity issue. (connection takes too much time, sometime shows no internet even connection exist)

2. Bluetooth - Problem with paired devices. sometimes disconnect automatically.

3.Camera-Picture quality is too bad. 
¤25mp mode - Details is bit low.
(also provide camera switch button to ultrawide from 25mp camera mode)
¤Night mode- Too much noise and looks same as ¤Normal mode
(Camera modes really need more improvement).
¤front facing camera quality is too bad. Portarit edge detection is not good as before.



4. General app launching time, and ram management issues are still there.



June and July security patch have lot of bugs and this slow down the performace of the Phone. Please fix this issues soon.

Thank You .


5 Comments
veer
Expert Level 5
Galaxy A
Send feedback to samsung
0 Likes
hbpostve
Active Level 7
Galaxy A
battery draining and charging time issue to add it
RedIndianRobin
Active Level 10
Galaxy A
None of these issues happened to my A50. Weird.
0 Likes
Galaxy A
Send feedback to Samsung via Samsung Members app.

If you are satisfied with my comment then please accept as solution by clicking the 3 vertical dots of my comments to help other users in Samsung members App.
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Samsung_Support5
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support