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03-04-2020 12:42 PM (Last edited 03-04-2020 01:42 PM ) in
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03-04-2020 01:54 PM in
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03-04-2020 02:18 PM in
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03-04-2020 04:41 PM (Last edited 03-04-2020 04:42 PM ) in
Galaxy AAndroid is released by Google and not Samsung. it's open source. Samsung has modified the stock Android by running One UI. Google releases updates to Android not One UI. Samsung has to retrofit the one UI software to work with the new Android version which takes time and effort thereby increasing costs. it's a business decision to support or not support a particular device especially when it's old or not selling much. Samsung is a big company and everybody cries for money. no corporate is here to help you. they are there to help themselves. this is not something which Samsung or other OEMs has done for first time. this is the industry practise to stop support for older models. you need to be aware while buying a phone instead of whining like a...
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03-04-2020 04:52 PM (Last edited 03-04-2020 04:54 PM ) in
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03-04-2020 04:51 PM in
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03-04-2020 04:54 PM in
Galaxy AFeel dejected and Sad to come back to Samsung, anyway i changed ny brand now samsung is secondary phone.
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03-04-2020 05:11 PM in
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03-04-2020 08:29 PM in
Galaxy ANow if you asking for monthly update n all, then my dear when they cant fulfill small things then your demands are too heavy for them.
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03-06-2020 12:33 PM in
Galaxy AHi there,
We apologize for the Inconvenience caused to you.
Please be informed as of now we do not have any exact confirmation regarding the pathc update launch for the device. however, the latest software version android 10 will expected to be released in April’20 for the device A50. Any update regarding this will be notified in the Samsung Members app under the notice section.
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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