Avra123
Active Level 1
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Galaxy A
Continuous download error from my Google search bar.. Please fix the problem
9 Comments
gladius314
Active Level 5
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Galaxy A
Try clear google app data and cache and update app to latest version.
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Avra123
Active Level 1
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Galaxy A
not working
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Ehsank
Options
Galaxy A
once long press on playstore icon >app info>storage >clear cache and data >restart your device then try
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Avra123
Active Level 1
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Galaxy A
not working
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Ehsank
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Galaxy A
from Google search bar means?
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Avra123
Active Level 1
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Galaxy A
google search engine
Ehsank
Options
Galaxy A
oh Google search engine
then do same as i stated with playstore
long press on Google app icon then do all same
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TheLostMind
Active Level 6
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Galaxy A
First clear the cache of the playstore
Then Restart your phone or switch it off and then again turn it on..
Then try to update that app
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cs-member13
Active Level 10
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Be assured, to resolve the issue please follow below given steps:-

 

1. Check device in safe mode:- Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode:- Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
To exit safe mode restart the device.

 

2. Reset the device:- Before resetting, kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
How to reset:- Settings > General management > Reset.

 

If the issue still persist, kindly register your concern in Samsung Members app along with short video, screenshot and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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