We would like to inform that if you have taken Data Backup with Google and Samsung cloud, only then you can retrieve your data by following these steps: Apps > Settings > Accounts and backup > Samsung Cloud > Back up this phone > Back up > Tap OK on the pop up > Done
In case you did not create backup of your data, we are sorry to inform you that there is no way to restore your data.
kindly send us log file through error report section from Samsung Member within 15 minutes of issue occur, this will help us to assist you better. (Samsung member > Get help > Send feedback > Error report).
