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02-25-2020 09:56 AM in
Galaxy AHi there,
Please perform the following steps to resolve the issue:
1. Check the Picture size in camera settings and set aspect ratio.
2. Turn on/off the Auto Flash.
3. Reset camera settings (Open camera app > Camera settings > reset settings).
4. Check for the latest device O/S (Settings > Software Update > Download updates manually).
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
Regards,
Team Samsung Members