Original topic:

A50 FRONT CAMERA FAULTY

(Topic created on: 02-22-2020 03:02 AM)
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raky435u
Active Level 1
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Galaxy A
A50 camera goes faulty when using video call it looks like blur and scratch lines are displayed during call
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6 Comments
Galaxy A
clean the front camera by using cloth and then ot works
Techsavy
Active Level 7
Galaxy A
😁😁👍
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Galaxy A
accept it as a solution sir plzz🙏
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Galaxy A
plzz accept it as solution🙏🙏🙏
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raky435u
Active Level 1
Galaxy A
sir what im telling its new phone no scratch in front camera......during call it coming
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Samsung_Support4
Moderator
Moderator
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Galaxy A

Hi there,

 

Please perform the following steps to resolve the issue:

1. Check the Picture size in camera settings and set aspect ratio.

2. Turn on/off the Auto Flash.

3. Reset camera settings (Open camera app > Camera settings > reset settings).

4. Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions). 

 

Regards,
Team Samsung Members

 

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