A50 Display misbehavior with Brightness

[AkhilJoyMaliackal]

The display is changing its color from black to green or blue in some situation once the brightness level lowers. 

Initially it started by showing a grey color over the screen. But now it changed to a situation like this. Is it a hardware or software issue. 

Did anyone else facing the same issue?

[immi007]

try using phone in safe mode... if it happens there too... it's most probably hardware problem

[Chetan99]

mere phone me brightness ka issue h. sunlight me bridlghtness kmm rhtee h.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Followthe below steps to resolve your device issue:-

1. Check device in safe mode: Power off the device>>Press and hold the Power key for one or two seconds to turn on the device >>When the Samsung logo appears, press and hold the Volume down key.
To exit safe mode: Restart your device.

2. Software Update: Settings>>Software update>>Download and install>>Checking for software update>>Software update available>>Download>>Downloading updates> >Install now.
Note: Your phone will restart after the update is installed.

3. Reset the device: Settings > General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data

If issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support