Original topic:

A50 - Again Restart

(Topic created on: 08-07-2021 07:34 PM)
585 Views
ArkTech
Active Level 6
Options
Galaxy A
Galaxy A50 is auto restarting while charging A50 has power issue causing it to restart ( Hang )
I Think ? Charger Is Ok And Original
Lagg, Battery Drain, Network Issues are also there...

We Still Love Samsung But Now They Cheat With Us !!!
9 Comments
Anonymous
Not applicable
Galaxy A
Many people have Restarting problems. Samsung need to solve this bug. 🤔🤔🤔
AlphaTrion
Expert Level 1
Galaxy A
And they claim it to be motherboard defect even after all this. Nice way of earning money.

If they were honest, they should be helping to install the previous stable version. But they aren't doing it.

The fun fact is, how did so many users get freeze & restart issues at the same time, in the same device models, after installing the same update ? And still samsung doesn't accept their mistake and charging people money for replacing motherboards
Anonymous
Not applicable
Galaxy A
Yes, this bug came after the update...
Galaxy A
I know no need to replace motherboard


The problem happens becuse
When devolopers addded a feature but unfortunately it don't run perfectly the system service crashes all the time and makes system load more and the system reboot to solve the load
This os happening
And devolopers already debugged this issue

But other countries got this bug fixing update
Unfortunately India don't get it
Anonymous
Not applicable
Galaxy A
Indian Developers are too slow to solve this issue, this is a major bug which needed to be solved but till now no update came of this. Many people don't know about the update and update their phone and after that problem starts. It should be fix properly as early as possible.
Galaxy A
Yes update pushed in other countries
But samsung india is slow
AYush2313
Active Level 10
Galaxy A
It's a bug and many user's arw facing same issue .. If you are still facing this issue kindly .. Turn of Fast charging once and Do Turn off Device for 10 min and Use Untill battery Goes to 0 and Put Fast charging on And Leave phone for charging While Switching if off ... If you like this Click on Three Dots and Accept solution ....
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.  

Warm Regards,
Samsung Customer Support

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Shadow_snape
Beginner Level 4
Galaxy A
I tried all the suggestions given by Samsung support but problem remains same
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