Original topic:

A50 2021 update problems. keyboard gone crazy and calls hangup easily if the phone moves from ear.

(Topic created on: 04-22-2021 02:54 AM)
TokiWartooth
Beginner Level 2
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Galaxy A

Texting is impossible after march updates. spacebar is replaced by letter c and v, constant weird autocorrect of punctuation and spaces. Commas on left of spacebar make a period instead of comma. It's a nightmare. ALso my calls get ended after very slight movement of phone from ear/check, like its way too sensitive now. Any ideas, anyone else even have these issues? I loved this phone for 1.5 yrs since I got it. Now it's almost unusable. VERY FRUSTRATED

This is the latest update available to me

Phone is A50 tracphone (straighttalk) USA  versionScreenshot_20210421-160432_Software update.jpgScreenshot_20210421-161618_Settings.jpgScreenshot_20210421-161623_Settings.jpg

2 Comments
JeevanPokharel
Active Level 1
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Galaxy A
Does usa sprint locked note20ultra, using in nepal by unlocking carrier will get support from company ota software update or not?after unlocking phone will it get software update and security patch or not ? My mobile model is SM986U,and has it get april security patch update or not ? Please answer my question  i m being  too much confuse 
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Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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