my A5 handset screen become black and there is no display but phone is working. incoming calls are there. is there any way to get the phone data transferred to PC?
Thank you for reaching out to the Samsung community! To transfer the data from device to PC kindly use smart switch PC suite. The data can only be transfer if the device is unlocked. On the smart switch select the data you want to backup. Download the PC Suite from below link: http://www.samsung.com/in/support/smartswitch/
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
