Original topic:

A5 2016 jio mobile data issue

(Topic created on: 05-25-2018 05:08 PM)
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Nitss
Active Level 3
Options
Galaxy A
Guys anyone facing the issues...for few minutes data connections works well..but after that the connection looses in between...from last 3 months i am facing this issue...63ef7282-3fd7-45a9-bb5a-5bb3933c54ea.jpg
21c25751-3a2c-4aa4-8d63-f3f6d25f6a22.jpg
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8 Comments
Achintsingh
Active Level 1
Galaxy A
I also
Arocks
Active Level 5
Galaxy A
me too
Vk
Active Level 6
Galaxy A
same here. Its working well with Airtel 4G.
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Nitss
Active Level 3
Galaxy A
iske liye kya solution hai fir...samsung india ko kaise complaint kare is bare mein
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Nitss
Active Level 3
Galaxy A
mujhe ye issue kuch kuch location mei aara hai...kuch locations pe mobile data barobar chal rha hai
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admin_
Expert Level 5
Galaxy A
Thanks for being with Samsung and for sharing your Concern. Let us recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually by the steps as mentioned:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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TKS
Active Level 3
Galaxy A
problem not solved
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TKS
Active Level 3
Galaxy A
me too
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