Today as I woke up I saw my A5 2016 constantly displaying the Samsung logo, first I thought my phone was restating but then I noticed that it was stuck at samsung logo , after several attempts I was able to make my device start and then took it to safe mode and checked and then to normal. Could someone please tell me why could this have happened? Also: Auto-restart is on for my phone which restarts my phone at 3am so it could be that my phone was displaying logo from 3am to 8am note: I always use device maintenance app to clean cache memory
We apologize for the inconvenience caused. We would suggest you to visit nearby Samsung Service Centre so service engineer will examine your device physically. Please find service centre details in the link provided http://www.samsung.com/in/support/servicelocation/
