A42 Not Charging via USB

[StuartM1]

Hi all, 

Hoping someone can help. My new A42 will not charge via the USB being plugged into my laptop or car. 

At first is shows the lightening symbol over the battery symbol. Then is just goes away.  And when it does look like it is charging...it says it will take 3+ hours to charge from 65 to 100%.

The cord is the correct cord. 

Any suggestions?

Thank you!!

[Abpal]

Not only your mobile, it's most probably in every mobile.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...  

However, you can also visit bit.ly/3l9Cksp to know how to optimize mobile charging. 

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support